Scope of the Workshop                    

Observers have commented on the prerequisite requirement of "trust" to expand World Wide Web transactions. This workshop is primarily concerned with three factors affecting trust:

• The ease, stability, and quality of Web access,
• The perceived quality of the interaction, i.e., that the Web site does what it claims, and
• The privacy, security and authentication of web transactions.   MORE

Despite all the hype about ecommerce, consumer surveys consistently show that consumers rate online shopping as the least valuable thing they want from the Internet. Speaking about recent findings of the American Internet User Survey, Tom Miller, reviewed what (1) what consumers really do online, (2)  their opinions about what is most valuable to them, and (3) how they feel about Internet regulation.  The American Internet User Survey has tracked Internet use over the past four years.  The following charts illustrate findings from the 1998 survey of 2000 adults, 1000 online and 1000 off-line.  

Andrew Blau, Markle Foundation
Marjory Blumenthal, National Research Council
Robert Crandall, Brookings
Peter Denning, GMU Computational Sciences
Bruce Egan, Consultant
David Eisner, AOL
Francis Fukuyama, Hirst Professor, GMU
Robert Gellman, Consultant
Steve Harris, Softnet ISP Channel
Kingsley Haynes, Director, The Institute of Public Policy
Tom Hennessey, The Congressional Institute for the Future
Chris Hill, Vice Provost, Research GMU
C. Lincoln Hoewing, Bell Atlantic
Joy Hughes, Vice President, Information Technology GMU
Todd La Porte, co-chair GMU
Jill Lesser. AOL
Edward Lowry, Bell Atlantic
Arthur Melmed, GMU
Alan Merten, President, GMU
Thomas E. Miller, VP, Cyber Dialogue
Jerry Ormaner, IMMSS, DOJ
Jason Oxman, Office of Plans and Policy, FCC
Peter Pitsch, Intel
Priscilla Regan, co-chair GMU
Mike Roberts, ICANN
Marc Rotenberg, EPIC
Richard Russell, House Committee on Science
Larry Strickling, FCC
Edward Stroz, FBI
Tom Tauke, Bell Atlantic
Hal Varian, University of California, Berkeley
Darwyn Banks, Office of Critical Infrastructure, Commerce
Alan Daley, Bell Atlantic
Jim Dempsey, Center for Democracy and Technology