All products shipped FOB Houston, TX, via Federal Express so that our chocolate reaches our clients in the same condition as when it leaves our factory.
During warm weather periods, we ship with cold packs (at no additional charge) to maintain the package temperature at a "chocolate friendly" level.
Desired shipping date must be specified and allow adequeate transit time to meet your in-hand date. Images in Chocolate cannot be held responsilbe for delay or damage in transit. All claims (damage, delay or loss) should be filed by the purchaser with the carrier promptly. Images in Chocolate has no control after the shipment has been given to the freight carrier.