Build, Don't Burn: Process Improvement for Line and Project Organizations

This workshop brings the subject of process improvement out of the back room and into the Board Room. Participants will learn to recognize weaknesses in their organizations and how to install a company-wide culture to improve them. While process improvement models were originally developed to improve software development, participants will learn mechanisms to customize them for all types of business areas. Participants will also learn how to keep the interest alive to create an environment of continuous process improvement. At the conclusion of this workshop, participants will be able to analyze their organization and to effectively start along the process improvement path.

Who Should Attend:

This workshop is intended for upper management, line management, project management, and staff members interested in organization quality improvements.

Book:

Software Process Improvement: Practical Guidelines for Business Success by Sarni Zahran -- Addison Wesley Longman (1998).

Workshop Topics:

• Elements of process improvement
• Various established process improvement models
• Process vs Product Models
• The Capability Maturity Model and how to customize it
• The Software Engineering Laboratory model and how to customize it
• Bringing your organization together to improve everywhere
• Measuring progress

What You Will Learn:

• How to choose the right model for each organization
• How to tailor the model to suit your needs
• How to convince staff members that process improvement is good
• How to measure your progress
• How to create a culture of continuous process improvement

Cost:

$250 per participant (based on 20 participants)

We hope you found what you needed on this page. If you have any questions or comments, please contact me.



Howard J. Bender, Ph.D.
President
The Education Process Improvement Center, Inc.
P.O. Box 186
Riverdale, Maryland 20738
hjbender@epicent.com