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ARBITRATION SERVICES
Federal labor policy promotes the use of voluntary arbitration and
collective bargaining to resolve disputes between employers and represented employees. Two
important features of constructive labor-management relations are voluntary arbitration
and fact-finding in disputes and disagreements over establishment or modification of
contract terms. As an ingredient of collective bargaining agreements, the arbitration
system substantially assures labor peace. Today, all collective bargaining agreements, in
essence, contain grievance and arbitration provisions.
Part of the Federal Mediation and Conciliation Services
responsibility since its creation has been the provision of panels of arbitrators
experienced in dealing with labor matters. FMCS
Office of Arbitration Services (OAS) major responsibilities
include:
 | Maintaining a roster of arbitrators qualified to hear and decide labor questions in
labor-management disputes, |
 | Providing the parties involved in collective bargaining agreements with a list of
experienced panels of arbitrators, and |
 | Appointing arbitrators following their selection by the involved parties. |
Roster of Arbitrators
The Office of Arbitration Services maintains a roster of approximately
1,641 private arbitrators. The maintenance of this roster requires establishment of, and
adherence to, high standards of qualification. These are experienced practitioners with
backgrounds in collective bargaining and labor-management relations.
Panel of Arbitrators
A computerized arbitration retrieval system enables OAS to produce data
pertinent for rapid and accurate panel selections and arbitrator appointments. Panels can
be selected on the basis of geographical location, professional affiliation, occupation,
experience in various industries and issues or other specified criteria requested by the
parties. Turnaround time for the submission of panels in Fiscal Year 1996 was 4.2 days.
The automated system also allows OAS to provide the parties with
current biographical sketches of the panels, and to monitor cases.
During Fiscal Year 1996, OAS submitted 30,066 panels to requesting
parties in both the private and public sectors. In some instances, the parties requested
panels for advisory arbitration of fact finding.
Appointment
The service appointed arbitrators in 10,102 cases during Fiscal Year
1996. In most instances, the parties jointly selected the arbitrators; however, in 40
cases, the parties requested OAS to make direct designations of arbitrators.

Arbitration Services Program Data

Number of Panel Requests, Panels Submitted and Arbitrator Appointments Fiscal Years
1992 Through 1996
Activity |
1992 |
1993 |
1994 |
1995 |
1996 |
Panel Requests |
28,438 |
27,692 |
27,036 |
26,027 |
25,827 |
Panels Issued (1) |
33,722 |
32,259 |
31,610 |
30,697 |
30,066 |
Arbitrator Appointments |
13,037 |
12,231 |
11,640 |
11,593 |
10,102 |
- Frequently, the labor-management parties request more than one panel for
arbitration cases, resulting in an increase in the number of panels issued over the number
of requests received.

Average Number of Days Charged by Arbitrator for Travel, Hearing and Study Time Based
on Closed
Arbitration Award Cases Sampled for Fiscal Years 1992 Through 1996
Activity Charged For |
1992 |
1993 |
1994 |
1995 |
1996 |
Travel Days |
0.41 |
0.37 |
0.4 |
0.41 |
.43 |
Hearing Days |
1.08 |
1.14 |
1.13 |
1.2 |
1.12 |
Study Days |
2.31 |
2.33 |
2.33 |
2.33 |
2.43 |
Total |
3.8 |
3.84 |
3.86 |
3.94 |
3.98 |

Arbitrators Per Diem Rate Fees and Expenses Charged
Fiscal Years 1992 Through 1996
|
1992 |
1993 |
1994 |
1995 |
1996 |
Per Diem Rate |
489.9 |
515.52 |
540.69 |
560.1 |
570.67 |
Amount of Fee |
1,868.29 |
1,982.35 |
2,104.42 |
2214.83 |
2,327.94 |
Amount of Expenses |
242.05 |
240.03 |
247.49 |
244.16 |
245.80 |
Total Charged |
2,110.34 |
2,222.38 |
2,351.91 |
2458.99 |
2,537.73 |

Average Elapsed Time in Days Per Case for FMCS Closed Arbitration Award
Cases Sampled in Fiscal Year 1992 Through 1996
Sequence of Events |
1992 |
1993 |
1994 |
1995 |
1996 |
Pre-Hearing Phase |
249.65 |
251.42 |
266.01 |
261.88 |
244.84 |
Between Grievance Filing & Request for
Panel |
91.88 |
96.35 |
104.2 |
106.93 |
99.27 |
Between Panel Request Date & Panel Sent |
4.09 |
3.41 |
3.44 |
4.62 |
4.20 |
Between Date Panel Sent & Arbitrator
Appointment |
64.95 |
62.91 |
60.31 |
61.9 |
53.87 |
Between Date of Appointment & Date of
Hearing |
88.73 |
88.75 |
98.06 |
88.43 |
87.50 |
Post-Hearing Phase |
|
|
|
|
|
Between Hearing and Date Award Rendered by Arbitrator |
67.22 |
66.28 |
76.87 |
72.71 |
73.74 |
Total |
316.87 |
317.7 |
342.88 |
334.59 |
318.58 |

Number of Issues Reported in FMCS Closed Arbitration Cases Fiscal Years 1992-1996
Total Number of Issues
Specific Issues |
1992 |
1993 |
1994 |
1995 |
1996 |
Total |
6,011 |
5,276 |
4,949 |
4,835 |
4,310 |
General Issues |
1,465 |
1,400 |
1,157 |
849 |
846 |
Overtime Other Than Pay |
|
|
|
|
|
Distribution of Overtime |
120 |
114 |
83 |
48 |
73 |
Compulsory Overtime |
17 |
17 |
11 |
14 |
12 |
Other |
52 |
54 |
26 |
18 |
14 |
Seniority |
|
|
|
|
|
Promotion & Upgrading |
201 |
186 |
182 |
147 |
143 |
Layoff, Bumping & Recall |
280 |
248 |
188 |
128 |
130 |
Transfer |
56 |
57 |
63 |
34 |
44 |
Other |
76 |
66 |
66 |
56 |
65 |
Union Officers** |
20 |
17 |
20 |
8 |
15 |
Strike & Lockout |
4 |
8 |
4 |
5 |
4 |
Working Conditions*** |
63 |
54 |
48 |
44 |
21 |
Discrimination |
48 |
50 |
40 |
32 |
22 |
Management Rights |
138 |
152 |
123 |
88 |
81 |
Scheduling of Work |
106 |
11 |
93 |
67 |
82 |
Work Assignments |
284 |
266 |
210 |
160 |
140 |
Economic Wage Rates & Pay Issues |
691 |
645 |
532 |
422 |
391 |
Wage Issues |
94 |
78 |
70 |
58 |
53 |
Rate of Pay |
161 |
140 |
129 |
89 |
99 |
Severance Pay |
18 |
12 |
14 |
9 |
3 |
Reporting, Call-in & Call-back Pay |
31 |
31 |
29 |
15 |
12 |
Holidays & Holiday Pay |
59 |
73 |
60 |
50 |
42 |
Vacations & Vacation Pay |
113 |
11 |
72 |
58 |
70 |
Incentive Rates & Standards |
51 |
38 |
30 |
39 |
18 |
Overtime Pay |
164 |
162 |
128 |
104 |
94 |
Fringe Benefits Issues |
264 |
269 |
180 |
125 |
131 |
Health & Welfare |
139 |
134 |
87 |
69 |
63 |
Pensions |
33 |
28 |
16 |
15 |
14 |
Other |
92 |
107 |
77 |
41 |
54 |
Discharge & Disciplinary Issues |
2,641 |
2,509 |
2,286 |
1,958 |
1,916 |
Technical Issues |
295 |
267 |
225 |
205 |
189 |
Job Posting & Bidding |
101 |
92 |
85 |
71 |
64 |
Job Evaluation |
83 |
49 |
42 |
35 |
38 |
Job Classification |
111 |
126 |
98 |
99 |
87 |
Scope of Agreement |
184 |
193 |
157 |
127 |
122 |
Subcontracting |
124 |
131 |
100 |
81 |
87 |
Jurisdictional Disputes |
35 |
31 |
35 |
29 |
14 |
Foreman, Supervision, etc. |
18 |
25 |
15 |
13 |
17 |
Mergers, Consolidations, Accretion Other Plants |
7 |
6 |
7 |
4 |
4 |
Arbitrability of Grievances |
223 |
304 |
343 |
245 |
178 |
Procedural |
29 |
37 |
70 |
63 |
46 |
Substantive |
153 |
201 |
221 |
149 |
108 |
Procedural & Substantive |
41 |
66 |
52 |
33 |
24 |
Other |
0 |
0 |
0 |
0 |
0 |
Not Elsewhere Classified |
248 |
|
69 |
904 |
188 |
* Overtime pay issues included under this category Economic: Wage Rates and Pay
Issues.
** Included in this classification are issues concerning superseniority and union
business.
*** This classification also includes issues concerning safety.

Number of Issues Reported in FMCS Closed Arbitration Cases Fiscal Years 1992 - 1996
Total Number of Cases
State & Region |
1992 |
1993 |
1994 |
1995 |
1996 |
Total |
5,558 |
5,248 |
4,957 |
4,835 |
4,415 |
New England |
97 |
92 |
83 |
69 |
82 |
Connecticut |
25 |
25 |
23 |
16 |
9 |
Maine |
14 |
16 |
11 |
13 |
13 |
Massachusetts |
33 |
25 |
26 |
21 |
35 |
New Hampshire |
12 |
16 |
4 |
3 |
6 |
Rhode Island |
6 |
2 |
10 |
4 |
2 |
Vermont |
7 |
8 |
9 |
12 |
17 |
|
|
|
|
|
|
Middle Atlantic |
593 |
580 |
515 |
501 |
475 |
New Jersey |
61 |
58 |
39 |
42 |
51 |
New York |
169 |
190 |
181 |
181 |
148 |
Pennsylvania |
363 |
332 |
295 |
278 |
276 |
|
|
|
|
|
|
South Atlantic |
806 |
776 |
717 |
715 |
597 |
Delaware |
12 |
8 |
4 |
7 |
3 |
District of Columbia |
75 |
89 |
79 |
75 |
65 |
Florida |
206 |
184 |
205 |
187 |
169 |
Georgia |
114 |
134 |
122 |
132 |
110 |
Maryland |
98 |
93 |
103 |
100 |
80 |
North Carolina |
73 |
70 |
46 |
54 |
44 |
South Carolina |
29 |
22 |
16 |
20 |
11 |
Virginia |
121 |
107 |
73 |
81 |
61 |
West Virginia |
78 |
69 |
69 |
59 |
54 |
|
|
|
|
|
|
East North Central |
1,735 |
1,668 |
1,502 |
1,509 |
1,474 |
Illinois |
337 |
378 |
333 |
312 |
358 |
Indiana |
232 |
229 |
194 |
198 |
200 |
Michigan |
309 |
273 |
241 |
264 |
303 |
Ohio |
714 |
652 |
593 |
596 |
512 |
Wisconsin |
143 |
136 |
141 |
139 |
101 |
|
|
|
|
|
|
West North Central |
615 |
567 |
550 |
524 |
498 |
Iowa |
90 |
104 |
109 |
104 |
99 |
Kansas |
64 |
66 |
64 |
65 |
59 |
Minnesota |
147 |
129 |
133 |
114 |
126 |
Missouri |
247 |
223 |
207 |
191 |
180 |
Nebraska |
27 |
32 |
20 |
33 |
16 |
North Dakota |
6 |
8 |
9 |
11 |
13 |
South Dakota |
3 |
5 |
8 |
6 |
5 |
|
|
|
|
|
|
East South Central |
542 |
449 |
453 |
444 |
370 |
Alabama |
111 |
118 |
110 |
126 |
98 |
Kentucky |
154 |
89 |
149 |
131 |
108 |
Mississippi |
32 |
54 |
41 |
43 |
29 |
Tennessee |
245 |
188 |
153 |
144 |
135 |
|
|
|
|
|
|
West South Central |
570 |
521 |
554 |
451 |
420 |
Arkansas |
84 |
66 |
70 |
47 |
48 |
Louisiana |
76 |
88 |
90 |
83 |
61 |
Oklahoma |
131 |
124 |
133 |
102 |
88 |
Texas |
279 |
243 |
261 |
219 |
223 |

Number of Issues Reported in FMCS Closed Arbitration Cases Fiscal Years 1992 - 1996
Total Number of Cases
State & Region |
1992 |
1993 |
1994 |
1995 |
1996 |
Mountain |
183 |
199 |
175 |
208 |
175 |
Arizona |
36 |
29 |
23 |
23 |
25 |
Colorado |
47 |
56 |
51 |
63 |
61 |
Idaho |
14 |
11 |
13 |
8 |
11 |
Montana |
26 |
27 |
19 |
32 |
14 |
Nevada |
16 |
28 |
24 |
20 |
16 |
New Mexico |
21 |
31 |
30 |
52 |
30 |
Utah |
18 |
16 |
10 |
6 |
9 |
Wyoming |
5 |
1 |
5 |
4 |
9 |
|
|
|
|
|
|
Pacific |
383 |
382 |
369 |
379 |
290 |
Alaska |
12 |
16 |
21 |
19 |
9 |
California |
201 |
210 |
218 |
228 |
174 |
Hawaii |
2 |
7 |
11 |
4 |
5 |
Oregon |
64 |
54 |
38 |
46 |
22 |
Washington |
104 |
95 |
81 |
82 |
80 |
|
|
|
|
|
|
Miscellaneous |
34 |
14 |
39 |
35 |
34 |
Philippines |
2 |
0 |
0 |
0 |
0 |
Puerto Rico |
3 |
13 |
9 |
7 |
6 |
Virgin Islands |
15 |
0 |
20 |
13 |
14 |
Guam |
3 |
1 |
0 |
0 |
2 |
Others |
11 |
0 |
10 |
15 |
12 |
|