The purpose of this experimental study was to investigate the comparative
perceptibility of hypertext navigation buttons in three configurations:
buttons with both pictorial symbols and text labels, with text labels only,
and with pictorial symbols only. An instructional HyperCard stack was created
in three versions, each differing only in the type of buttons used. Subjects
were given typical situated tasks which required them to interpret navigational
functions of various buttons. Findings indicated that buttons with both
pictorial symbols and text labels resulted in significantly less user confusion
than did buttons with pictorial symbols only. Buttons with text labels only
also produced significantly less confusion, compared to those with pictorial
symbols only. These findings have practical implications for hypertext designers.
Many extant stacks typically use buttons with pictorial symbols only, which
may create user confusion during stack navigation.
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Howard J. Bender, Ph.D.
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The Education Process Improvement Center, Inc.
P.O. Box 186
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