Managing at the Speed of Light: Principals Lead TQM Teams

Dr. James Abbott
T.H.E. Journal, Nov. 1995, p. 74-77

In January 1993, 140 school principals in California began to put in place in their schools a high-performance team dedicated to changing the school culture. Each school was given the responsibility of developing and customizing its own "School Change Portfolio." The main function of the teams is to analyze, reflect, and refocus on student work in an honest and open fashion. Critical dialogues are engaged between schools through a TQM feedback tool, called The Protocol, developed by the California Center for School Restructuring, and expressed through presentations. All 140 schools have met at spring weekend symposiums over the past two years to share their progress. The Protocol has been called "an excellent authentic assessment tool for looking at student work and to stimulate schoolwide change."

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Howard J. Bender, Ph.D.
President
The Education Process Improvement Center, Inc.
P.O. Box 186
Riverdale, Maryland 20738
hjbender@epicent.com