Why aren’t more work relationships as successful as they could be? Perhaps because many of us aren’t aware that we often perpetuate less-than-optimal relationships, and thus have a choice. How do we know this?

Take a look at the stressful, turbulent state of organizations these days; listen to the language many people use – with phrases like 'eliminate redundancy,' ‘kill the competition,’ ‘win the war for talent,’ and ‘viral marketing.’ One chief executive was even known for handing out crystal hand-grenades as a form of recognition, another for his screaming tirades, and one entire office was known for its petty backstabbing norms! Then note how many studies show high levels of stress, incivility and violence in the workplace, while other studies show that stress and interpersonal issues are a major source of turnover and absenteeism.

This article explores the difference that you can make in the quality of your workplace relationships, and shares ideas on the steps that you can take to make a positive difference.