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Arbitration Services Revises RulesMany changes have recently taken place in FMCS Division of Arbitration Services. In December 1996, long-time Director Jewell Myers retired and Peter Regner, Director of FMCS Grants Program, assumed the responsibilities for the day to day operations of the Arbitration Division. John Wagner, Director ADR Services, took over the coordination of outreach programs for Arbitration. In addition to these changes in Division leadership, proposed changes in the FMCS Arbitration Rules were published in the Federal Register on March 13, 1997. These changes were open for public comment until April 15. They are part of an ongoing reinvention process at FMCS and are aimed at better service and more effective administration of the arbitration process. No changes had been made to the Arbitration Rules since 1979. FOCUS GROUP MAKES RECOMMENDATIONS In March 1997, FMCS convened a focus group of management and union practitioners and arbitrators. The group discussed such issues as satisfaction with FMCS arbitration services and how we might improve. The group also proposed that FMCS offer an expedited arbitration service.
The suggestions made by the focus group as well as written comments received on the proposed changes were carefully reviewed by FMCS and many of these customer recommendations resulted in further changes. A final notice of rulemaking was published at the end of June, along with a proposed notice setting out an expedited arbitration service. The new rules will be effective October 1, 1997. RULE CHANGES As an alternative to a panel of names from which to choose an arbitrator, FMCS will, upon request, furnish the names and biographical sketches of all arbitrators in a specific geographical area. In these cases, the parties may deal directly with the arbitrator without FMCS appointment or tracking services. Many of the other proposed changes specifically relate to arbitrators, including the following requirements:
FMCS will not resolve fee disputes. However, complaints about excessive billing will be kept on file and repeated complaints from different parties may be brought before the Arbitrator Review Board for possible action. Also, applicants who wish to be included on the roster must submit five awards to demonstrate experience, competence and acceptability to the parties. Experience relevant to the position may be considered by the arbitrator as a substitute for some or all of the awards. NEW FEE STRUCTURE PROPOSED Among the changes in the Arbitration Division is a new fee structure for services. The FMCS 1997 appropriations bill authorized FMCS to provide arbitration services on a fee-for-service basis. All revenue generated will be dedicated exclusively to the education and training of our workforce critical if our agency is to continue to provide valuable mediation services to the labor-management community.
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